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Logic Support

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LogicSupport Review (20/09/09)

Please check out the new series of logicsupport reviews.

New Expansion (03/04/09)

LogicSupport is proud to announce that we have completed 5 years in operation and at an overrall staff strength of over 50, we continue to expand and offer some of the best support services available!

New Semi Dedicated Plans (04/01/09)

You are not ready for hiring your own dedicated techs yet? Please check out our new semi dedicated plans. They are sure to meet your needs and help reduce your support costs without compromising quality.

Client Testimonials Client Testimonials

Fully Dedicated Plan:

Do you want the best support for your clients? If so, then let a "Dedicated Admin" from LogicSupport.com handle everything for you 24 hours a day. Your servers will be monitored at all times, you receive free monthly security scans, and you will enjoy the highest quality replies to your clients. We offer extremely fast, high-quality responses at one of the best rates in the industry. We are sure that you will be extremely impressed with the services offered below:

Plan Features:

  • » 24x7x365 or 8 hour Support Coverage
  • » Unlimited Servers & Unlimited Clients
  • » Live chat for your hosting clients
  • » Same team works with you every day
  • » Average 30 minute response time
  • » Average 2 hour resolution time
  • » Replies appear from your company
  • » Can handle pre-sales questions
  • » Can handle installs and restores
  • » Can handle server security
  • » No "canned" responses
  • » Includes Monthly Phase I Audits [More]
  • » Includes Server Monitoring [More]

Contact us for a custom quote

Dedicated Admin Plan:

Would you like to hire your own staff and setup an offshore delivery center? LogicSupport team boasts of some of the best talent available in the industry today! Having started its operations several years ago, some of our admins are experienced over 5-6 years. Our dedicated admins will be able to help you with all your server administration and customer support requirements. If you need night time coverage in addition to your existing support staff, this might just be an ideal plan for you :

Plan Features:

  • » 40 hours a week
  • » Unlimited Servers & Unlimited Clients
  • » Live chat for your hosting clients
  • » Immediate response on chats
  • » Guaranteed 30 minutes response time ( Average 15 mins ) in helpdesk
  • » Guaranteed 2 hour resolution time ( Average 1 hour ) in helpdesk
  • » Replies appear from your company
  • » Can handle pre-sales questions
  • » Can handle installs and restores
  • » Can handle server security
  • » No "canned" responses
  • » Complete server management depending on your request [More]
  • » Fully Redundant Server Monitoring [More]
  • » Custom requirements upon request

Contact us for a custom quote

Dedicated Programmer Plan:

Hiring your offshore dedicated developer is the perfect way to outsource your programming requirements. Our dedicated programmers will be able to help you with all your development needs, be it your website or products. They could even serve an extension of your existing team.
All our developers have signed contracts that help safeguard your data. We make sure you have 100% rights on the developed code. You can be a part of the selection process by filtering out the profiles that match your requirement and interviewing the candidate before he becomes a part of your team.

Plan Features:

  • » 40 hours a week
  • » Effective Communication via mails, chat etc
  • » Daily or Weekly Status Reports
  • » Flexible Timings
  • » State of the art infrastructure for security, network, connectivity and power
  • » Intellectual propery protection

Contact us for a custom quote